Alarm Reception Centre
SICOR Group's CRA
At Grupo SICOR we have our own Alarm Receiving Center (ARC), located in a maximum security building, with state-of-the-art technology and professionals of the highest level, our installation is prepared to receive and attend the different signals emitted from the alarms connected to our clients' homes and companies.
Personalized security with more than 20 years of experience
Our professionals, the real protagonists
Our Alarm Receiving Center is considered one of the largest ARCs in Europe, which allows us to provide service to a high volume of connections, always counting with professionals, specialized in security, who are responsible for ensuring the protection of all customers.
The success of our technological and innovative security systems is maximized thanks to our great human team, formed by experts in the reception, management and monitoring of alarm signals, to quickly and efficiently verify these signals, who, if necessary, activate the corresponding security protocols. Grupo SICOR's ARC is available 24 hours a day, 365 days a year, which allows us to respond to customer requests in a very short period of time.
The most innovative systems thanks to the latest technology
One of the keys to success of Grupo SICOR's CRA is technology, we have the most advanced security systems on the market that allow us to meet the needs of our customers, with the dual objective of being able to provide a comprehensive personalized service and also offer maximum protection in the personal and / or business.
OUR CRA
How does the SICOR Group Alarm Receiving Center work?
In order to ensure communications, our ARC has two-way communications equipment, a unique system that is impossible to inhibit and that allows the Police, Fire Department and Health Services to be alerted in emergency situations.
Call verification and incident tracking
Likewise, alarm signals are always verified by our ARC through different methods such as, for example, making calls to customers or contact persons, viewing images captured by the security systems or active listening through the control panels, among others.
In the event of any mishap, we immediately notify the police or any other emergency service so that they can solve the problem as soon as possible.
The quality of service of our CRA translates into guarantee, our professionals not only monitor and verify the alarms, but also analyze any situation and carry out an exhaustive follow-up of the incidents until their complete resolution.
Feel protected with our CRA
The Alarm Receiving Centerallows us to offer maximum protection to all our customers, who seek greater peace of mind and comfort, whether in their homes or businesses. Therefore, different factors determine our success:
Pre and After Sales Service
At SICOR Alarm El Corte Inglés we take care of our clients with an exclusive service before, during and after the contracting process, responding to any type of need.
Safety studies
We carry out security studies, risk analysis/solutions and security audits with which we provide advice to effectively protect your assets.
Safety and confidence
Our management provides security and confidence to our clients so that they can dedicate their time and effort to their activity with the peace of mind that comes from leaving their protection in our hands.
Maintenance
We maintain the installed systems in perfect condition to ensure their correct operation and extend their useful life.